Resumption and temporary suspension of acceptance, delivery delays of mail items destined to various countries/territories (Updated on November 10)
Our acceptance of various international mail items has been temporarily suspended due to the novel coronavirus pandemic. Meanwhile, we will resume or temporarily suspend acceptance of mail items as shown in the table below from November 11.
For details on the latest status concerning the acceptance of mail items destined to countries and territories worldwide and information about delivery delays of mail items and other, please check here.
We continue to temporarily suspend acceptance of mail items destined to various countries and territories because their postal operators are still not accepting inbound postal items and/or our transportation performance remains significantly reduced due to reduction of flights from/to Japan.
Items which have already been accepted and cannot be dispatched to their destinations will be returned from the delivery offices to the senders in order.
In addition, because the global reduction of flights is continuing and the volume of outbound mail items from Japan is expected to increase toward the end of the year, please note in advance that considerable delivery delays are expected for outbound mail items.
If you are planning to send international mail items during the upcoming holiday period, please post them as early as possible.
We sincerely apologize for the inconvenience. It would be appreciated if you would kindly understand this situation in advance.